Managed Health Services: (877) 647-4848
The MHS Offices are open Monday through Friday, 8 a.m. to 5 p.m., EST excluding holidays.

Member Services call center: 8 a.m. to 6 p.m.
Provider Services call center: 8 a.m. to 6 p.m.
Referrals and Authorizations call center: 8 a.m. to 5 p.m., closed for lunch from 12 to 1 p.m.
MHS Disease Management: 8:30 a.m. to 5 p.m.

MHS offices operate on Eastern Daylight Time (EDT) during the months of April through October.

MHS phone lines use an after-hours recording system that allows you to leave a message when we are closed. Messages are returned within two business days.

Family Helpline: (800) 457-4584
The Family Helpline can help you find a Dental Provider in your area. You can find more information, including hours of operation on the Family Helpline Web site

NurseWise: (877) 647-4848, option 7
Open 24 hours, every day.

For Emergencies call 911 or a local emergency number